Questions about SkillPlay Eleven?

What is SkillPlay Eleven?

SkillPlay Eleven is a free-to-play fantasy sports platform operated by SkillPlay Eleven Fantasy Sports Private Limited. You can create fantasy teams based on real matches and compete on leaderboards for virtual recognition – without any entry fees or cash prizes.

Is SkillPlay Eleven a real-money gaming platform?

No. SkillPlay Eleven does not support deposits, betting, real-money wagers, cash prizes or withdrawals. All participation is free and all rewards are virtual only.

Who is allowed to play?

The platform is intended only for users who are:

• 18 years of age or older, and
• not residents of states where fantasy sports are restricted (Assam, Odisha, Telangana, Andhra Pradesh, Tamil Nadu, Sikkim).

Can minors (under 18) create an account?

No. SkillPlay Eleven is designed exclusively for adults aged 18+. If we become aware of an account belonging to a minor, it may be restricted or closed in line with our Terms & Conditions.

How do I create an account?

Click on the “Sign Up Free” button on the website, provide your basic details (such as name, email and password), confirm that you meet the eligibility criteria, and accept our Terms & Conditions and Privacy Policy.

Do I need to enter payment details to register?

No. We do not require card details, bank information or any payment method to create or use a SkillPlay Eleven account. The platform is free-to-play.

I forgot my password. What should I do?

On the login page, use the “Forgot password” option (when implemented on your site) to request a password reset link to your registered email address. Follow the instructions in that email to set a new password.

Can I delete or close my account?

Yes. If you wish to close your account or request deletion of your data in line with our policies, please contact us through the contact page with your registered email ID and we will review your request.

How does fantasy scoring work?

Scoring is based on real-world player performances in actual matches. Runs, wickets, goals, assists and other statistics (depending on the sport) translate into fantasy points. Each contest displays its scoring rules before you join.

Can I change my team after joining a contest?

You can edit your fantasy team up until the contest deadline (usually before the real match starts). Once the deadline passes, teams are locked and no changes are allowed for that contest.

What do I win if I rank high on a leaderboard?

High-ranking users may receive virtual rewards such as badges, levels or profile highlights within SkillPlay Eleven. These are recognition features only and do not have monetary value.

Can I win real money or physical prizes?

No. SkillPlay Eleven does not provide cash prizes, gift cards or physical items as rewards. All recognition is virtual and remains within the platform.

Are results guaranteed?

No. Fantasy sports are based on real match events and your team selection. We do not guarantee any specific ranking or outcome. The fun is in using your sports knowledge and strategy.

How many contests can I join?

You may be able to join multiple contests, subject to any limits set for fair use and responsible participation. We recommend joining only as many contests as you can comfortably follow and enjoy.

If it’s free, why do you talk about responsible play?

Even on a free platform, time and attention are valuable. We encourage you to keep fantasy sports in balance with work, studies, family and other activities, and to take breaks whenever needed.

What can I do if I feel I’m using the platform too much?

Consider taking a break, limiting the number of contests you join, or logging out for a period of time. If you need help managing your participation, you can contact our team for guidance on available options.

Where can I read your full Responsible Gaming policy?

Our detailed approach to responsible participation is described on the Responsible Gaming page.

What if I see misleading or inappropriate content?

If any message, ad or page appears unclear or misleading about rewards, money or eligibility, please let us know via the contact page. We review such feedback seriously and update content where necessary.

How is my personal data used?

We use your information to operate and improve the platform, secure your account and communicate important updates. Details about what we collect and how we use it are provided in our Privacy Policy.

Do you sell my personal data?

No. We do not sell your personal data. Any use of your information is governed by our Privacy Policy and applicable laws.

Do you use cookies?

We may use essential or functional technologies to keep you logged in, remember basic preferences and help the site run correctly. We do not use cookies to support real-money gaming because our platform is free-to-play. Your browser settings allow you to control or clear cookies at any time.

Will I see ads on SkillPlay Eleven?

Yes, since the platform is free-to-play, we may show relevant advertisements that comply with applicable policies. Ads are intended to be non-intrusive and should not change the fact that contests are free and rewards are virtual-only.

Which devices can I use?

You can access SkillPlay Eleven through modern web browsers on desktops, laptops, tablets and smartphones. For the best experience, use an up-to-date version of Chrome, Edge, Firefox or Safari.

The site is not loading or seems slow. What can I try?

Try refreshing the page, checking your internet connection, or using a different browser/device. If issues continue, contact us with details about your device, browser and screenshots (if possible).

How can I report a bug or incorrect score?

Please share the contest name, match details, your team and what looks incorrect via the contact page. We will review the report and update where appropriate based on our scoring rules.

Where can I find all legal documents?

You can find our Terms & Conditions, Privacy Policy and Responsible Gaming policy through the links in the footer on every page of the site.