How we keep your data private and secure.

1. Who we are

SkillPlay Eleven is operated by SkillPlay Eleven Fantasy Sports Private Limited, having its office at 561/563 N.M. Joshi Marg, Byculla West, Mumbai, Maharashtra 400011, India (“we”, “us”, “our”).

2. Scope of this Privacy Policy

This Privacy Policy applies when you access or use the SkillPlay Eleven website (skillplayeleven.com) and related fantasy sports services (collectively, the “Platform”).

3. Nature of the Platform (free-to-play, no real money)

• The Platform is a free-to-play fantasy sports service for entertainment and skill-based competition only.
• We do not accept deposits or wagers from Users.
• We do not offer cash prizes, withdrawals, gift cards or other monetary rewards.
• Any rewards are virtual recognition (badges, rankings, levels) within the Platform and have no cash value.

4. Information we collect

We collect limited information to create your account, keep the Platform secure and understand how it is used. This may include:

• Account information – such as your name, username, email address, password and age confirmation (18+).
• Profile information – such as a display name, avatar or other optional details you choose to add.
• Usage information – such as the contests you join, fantasy teams created, scores, time spent and pages viewed.
• Technical information – such as IP address, browser type, device type, approximate location (based on IP) and basic diagnostic logs.
• Communication information – such as messages or forms you send to us (e.g., contact or support requests).

We do not ask you to provide card numbers, bank account details or other payment information, because the Platform is free-to-play.

5. No payment or bank details

We do not request, store or process credit card, debit card, UPI, wallet or bank account details as part of using the Platform. If you ever receive a message claiming to be from SkillPlay Eleven asking for such information, please do not share it and contact us through the official contact page.

6. How we use your information

We use the information we collect for the following purposes:

• To create and manage your account – allowing you to log in, join contests and access your dashboard.
• To operate fantasy contests – including team creation, scoring, leaderboards and virtual rewards.
• To maintain security – detecting unusual activity, protecting against misuse or unauthorized access.
• To communicate with you – sending important updates about contests, features or policy changes.
• To improve the Platform – analyzing usage trends to understand which features are used and how we can improve them.
• To comply with law – where necessary to respond to legal obligations or lawful requests.

7. Cookies and similar technologies

We keep tracking very lightweight. Our goal is to run the Platform smoothly, not to follow you around the internet.

• We may use basic, technical storage (for example, session-based identifiers) to keep you logged in and remember simple settings.
• We do not use heavy third-party tracking cookies to build advertising profiles across other websites.
• Any cookies or local storage used by the Platform are limited, and you can clear them at any time using your browser settings or a device “cleaner” application.

If you disable cookies or local storage in your browser, some features (like staying logged in) may not work as expected.

8. Why we are allowed to use your data

We use your information to provide and improve a free fantasy sports service that you choose to use, and to comply with applicable laws. The exact legal basis may depend on your local regulation, but generally includes your consent, our legitimate interest in running a secure platform, and the need to perform our service.

9. Sharing of information

We do not sell your personal data to third parties. We may share limited information in these situations:

• Service providers – with trusted vendors that help us operate the Platform (for example, hosting, analytics or email delivery), under agreements that require them to handle data securely.
• Legal and safety reasons – if required by law, regulation, court order or to protect the rights, safety or property of our Users or the Company.
• Business transfers – if we undergo a merger, acquisition or similar event, your information may be transferred as part of that process, subject to applicable law.

10. Advertising and analytics

Because the Platform is free-to-play, we may use advertising or basic analytics to support and improve the service.

• Ads shown on the Platform are intended to be relevant and non-intrusive, and should not misrepresent that our contests involve real-money or cash prizes.
• Analytics data is used to understand aggregated usage trends (for example, which pages are most visited) rather than to identify you as an individual.
• Where possible, we limit the use of tracking identifiers and avoid unnecessary personal data in advertising or analytics tools.

11. Data retention

We keep your information only for as long as is reasonably necessary to:

• Provide your account and fantasy sports features.
• Maintain secure, reliable records of contests and results.
• Comply with legal, regulatory or security requirements.

If you request account deletion, we will take reasonable steps to delete or anonymise your personal information, subject to any data we may need to retain for legal or security reasons.

12. Security

We use reasonable technical and organisational measures to protect your information from unauthorized access, loss or misuse. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted or stored electronically.

13. Age & restricted states

• The Platform is intended only for users who are at least 18 years old.
• The Platform is not intended for residents of states where fantasy sports are restricted (Assam, Odisha, Telangana, Andhra Pradesh, Tamil Nadu, Sikkim).
• We do not knowingly collect personal data from individuals who do not meet these eligibility requirements. If you believe such data has been provided, please contact us so we can review and take appropriate action.

14. Your rights and choices

Depending on your local laws, you may have rights regarding your personal information, such as:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your account and certain data, subject to legal requirements.
• The right to object to or restrict certain types of processing, where applicable.

To exercise these rights, you can contact us using the details in the “Contact us” section below. We may need to verify your identity before fulfilling certain requests.

15. Third-party links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any outside sites you visit.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. In some cases, where required by law or where changes are significant, we may provide additional notice (for example, an in-product message).

17. Contact us about privacy

If you have any questions, concerns or requests related to this Privacy Policy or how your data is handled, you can contact us at:

SkillPlay Eleven Fantasy Sports Private Limited 561/563 N.M. Joshi Marg Byculla West, Mumbai, Maharashtra 400011, India

You can also reach us through the Contact page on the Platform.